An Unexpected Error Has Occurred. Please Try Again Later. Learn More [or-baih-01]

When the Steam store encounters any kind of an issue with a buy you lot are trying to brand, the purchase does non get through and you are presented with an error bulletin that reads:

An unexpected error has occurred. Your purchase has not been completed. Please contact Steam Back up.

Dissimilar other Steam errors that prevent yous from launching games on the Steam client or installing/updating games, this error renders an affected user unable to make any purchases whatsoever on the platform. Being unable to purchase games from the Steam store can show to exist incredibly infuriating, which is why this mistake really needs to get. This specific outcome can be caused past whatsoever i of a number of unlike things.

What causes the "An unexpected error has occurred" error message on the Steam shop?

Some kind of a temporary processing event caused past a hiccup on the Steam client's cease or the server'south stop, or a problem with the particulars of your order such as the billing accost you specified.
An IP proxy or VPN being in outcome. The Steam store is programmed to decline any purchases initiated while the customer'southward IP address is masked or spoofed.
The Steam servers are responsible for processing game purchases and other transactions being down.

How to get rid of the "An unexpected mistake has occurred" error message?

There are a number of different solutions you tin can use to try and get rid of this error and get your purchase on the Steam store to go through successfully, and which one ends up working for yous will depend heavily on what'due south causing this issue in your case.

1. Retry the purchase

You might exist seeing this error message because of a temporary processing issue or some kind of a trouble with the particulars of your order. In such cases, you should be able to successfully make your purchase by simply retrying it ane or (a maximum of) two times. As you retry your purchase, double-bank check (and even triple-check!) the particulars of your buy – especially your billing information – to make sure everything is in order and there'southward no reason for Steam to prevent your transaction from going through. Even so, it is strongly advised that you exercise non retry failed purchases more than than a few times in guild to avoid overloading the organisation or sending indistinguishable requests to the system simultaneously.

ii. Disable any VPN programs or IP proxies you lot have running

VPNs, IP proxies, and pretty much anything that masks or spoofs your computer's IP address is a big no-no on the Steam shop. Steam'southward systems are inherently designed to prevent whatever purchases initiated by masked or spoofed IP addresses from going through successfully, so if you lot want to make a buy on the Steam store, VPN programs and IP proxies volition accept to go.

Launchthe VPN plan or IP proxy yous currently have enabled on your computer.
Locate the toggle or setting toenableanddisablethe programme, anddisableit.

Disable the VPN application

If y'all accept a VPN prepare up locally on your computer, you are going to have to disable information technology for the time existence if you want to exist able to make purchases on the Steam shop. You will also have to brand sure whatever other programs or utilities capable of masking your computer's IP address are not in consequence.

iii. Wait for the underlying result to exist resolved

If none of the solutions listed and described above have worked for you, there'south a skilful take a chance you're experiencing this problem because the Steam servers responsible for processing purchases and other transactions are downwardly. If that is true, there is not really much for you to do but wait for these servers to come up support once again, at which point you tin can retry your purchase and information technology should complete successfully. Be sure to go on checking in on the problem while you wait for its underlying crusade to be dealt with.

4. Contact Steam Support

If you seem to be simply unable to rid yourself of this mistake message and successfully make a purchase on the Steam shop, it might be time to call in the large guns and contact Steam Back up.

Make your way to theHelpsection of the Steam store, where you are to specify the event you lot are facing and select the purchase that keeps failing.

Specify your event and select the failed purchase
Get in touch with Steam Support to find a resolution for your trouble. The folks at Steam Back up are extremely helpful and professional (and are actual people, not just automated responses!), so when all else fails, they should be able to help you get out of this jam and go back to happily making purchases on the Steam store.